Delivery Information: Kate Thornley-Hall

PLACING YOUR ORDER
If you know what measurements you require and would like to order the existing design without any colour alterations, please enter your measurements above in metres (i.e. a 170x200cm rug = 1.7x2 metres) and continue to checkout. 

For bespoke rugs where the colour-way has been altered, a 50% deposit is required to put your rug into production. To do this, we will charge the full amount, but only process 50% of the final price. Please email us for your invoice.

DELIVERY
We take care to ensure your item arrives on time and in tip-top condition. If you have any questions about the build process, international shipping or delivery times, please email our expert team.

 Made to Order in Canada
 Free Global White Glove Delivery (Monday - Friday)
 Estimated UK Delivery: 12-16 weeks

All samples and strike offs are free of charge.

Once your order has been processed and quality checked, our team will be in touch to arrange a delivery date. Any customs or duties that arise are the customer's responsibility. 

RETURNS
This item is non-returnable as it is Printed to Order. View our Return Policy for further information.